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Orders are typically filled within one week.
Allow an additional 2-5 days for shipping. Many
orders are actually filled within 24-48 hours.
***If you need an order overnight, for the
weekend, or just F A S T, please call or email
us and we will let you know whether your order
can be expedited for an additional fee -
760/580-7906 or
info@myyab.com.
STANDARD SHIPPING
Your order will be shipped by either USPS
(Priority Mail®) or UPS Ground shipping. ALL
Shipping is FREE. Order tracking information
will be sent via email when order is shipped.
Orders are shipped out of our warehouse via UPS
Ground / USPS and arrive between 2 to 5 business
days, unless otherwise selected. Larger orders
"may incur" a shipping fee will be priced as
they are placed.
EXPRESS SHIPPING
Since all orders are processed electronically,
if you choose to have your order sent to you by
Express Shipping, you will be emailed or a
Customer Care Rep will call you before your
package is shipped out with the express charge.
If you decide to choose Express Shipping, you
will be charged the going UPS rate for the speed
you choose. If you choose "Express Shipping,"
please write us a note in the "Comments" section
of check out page.
BACKORDERS
If you order a product which is expected to be
out-of-stock for more than three days, we will
contact you via e-mail or phone to alert you of
the delay and the expected ship date. You will
have the option to "hold the entire order until
all products are in stock", "substitute a
different product for the out-of-stock product",
or "split the order". If you split the order,
all in-stock products will be sent immediately,
and the remaining out-of-stock product(s) will
be sent as soon as they arrive, without
additional shipping charges.
DAMAGED ITEMS
We must be notified of any goods damaged upon
arrival with in 15 days of shipping. In the
event that any of your products arrive damaged,
please email
info@myyab.com,
and we will issue you a "call tag" from UPS for
the return of the damaged product. Once the
damaged product has been returned to us, we will
a send replacement immediately.
ORDER STATUS
Please email
info@myyab.com
to check the status of your order.
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